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ESG refers to business leader’s focus on Environmental, Social and Corporate Governance in relation to their long-term plans. What can a focus on ESG mean to your business or profitability?

Did you know that fewer than 10% of those who make New Year’s Resolutions keep them? It’s so common that there is a National Quitters Day: this year, it was Sunday, January 17^th.

Gift cards have been gaining in popularity, for personal use but also for use in employee reward and recognition programs. Studies continue to show that tangible merchandise is a far better motivator, that delivers greater long-term results. Why then do some companies choose gift cards to reward their employees or customers?

Although employee incentive, reward and recognition programs are popular, many program coordinators skip the steps that would prove their effectiveness. Critics of these programs claim that they’re not measurable, they are nice to have but can’t document any financial benefit to the company. In fact, it is possible – and advisable – to measure employee programs. The latest Incentive Research Foundation study reports how many companies are measuring success.

It seems like there’s a day for everything: National Pizza Day, National Chocolate Chip Cookie Day, National Siblings Day…not to mention the actual National Holidays. How can reward & recognition programs leverage National Awareness Days?

Most companies have some sort of employee engagement initiative underway and company leaders expect tangible benefits from those initiatives. Fortunately, there is data that proves that companies with high employee engagement and a positive culture enjoy greater customer engagement and profitability.

The Incentive Research Foundation (IRF) recently published their Trends report for 2020. The trends in incentive, rewards & recognition programs for 2020 include:

Artificial intelligence (AI) has made many business processes and initiatives easier. From chatbots that improve customer service to programs that help to analyze data better and faster, artificial intelligence technology is changing our business landscape.

Sounds easy enough, right? Any time you hear that a company tried an incentive program and “it didn’t work”, it’s likely that the company managers tried to design the program on their own. Designing effective employee reward & incentive programs is not as easy as it sounds.