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There’s a battle brewing between employers who want workers back in the office and employees who have enjoyed working from home since the start of the COVID-19 pandemic.

Company leaders are increasingly concerned with attracting and retaining key employees and increasing employee engagement. Incentive, reward and recognition programs are effective ways in which to accomplish these goals, yet many in the business community are still not aware that there is a formal, experienced network of suppliers to serve this marketplace. These companies may be putting programs together in house, they may be buying rewards at retail or from big box stores, Amazon or other sources that have little or no experience in the rewards & recognition space. These sources do not understand the special needs and deadlines critical to the success of employee and customer programs.

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The latest Gallup State of the Workplace report confirms what we’ve suspected about employee engagement, but there are encouraging signs as well:

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A recent article from Sodexo lists 3 types of rewards and recognition that ensure employee engagement. Because every workforce is different, there is not one (or 3) specific things that can “ensure” employee engagement. Companies have been struggling to increase employee engagement for decades. Our industry research shows that there are certain strategies that work. In our experience, Sodexo comes close. Their recommendations follow in italics. Our comments below: