Promotions have long been successful for casinos, but are yours as successful as they could be? Intentionally planning your promotion will ensure that you’ll get the expected results and won’t miss any important elements. Here are 10 steps that will help you plan your next casino promotion:
Market research has been a valued strategy for decades. Traditionally, marketers have employed focus groups, product testing, interviews and telemarketing surveys to get that all-important customer and prospect input. Companies that invest in employee incentive and recognition strategies can also benefit from market research. For incentive and recognition programs, input from representatives of the target group is critical to ensure that the process is effective and the rewards will be motivating to the audience.
What’s in a Brand?
Just about everything we consume has a brand name on it, from our favorite breakfast cereal to the car we drive to the cellular service provider we choose and everything in between. A brand name tells us exactly what to expect when we buy that product or service or interact with that company. That’s why it’s SO important that we are true to our brand in every touch point with our customers, and also with our employees. Why would our reward & recognition programs be any different?
The hot buzzword this year is disruption. It is what all the startups and tech companies are trying to create as they fight each other for your attention. They battle over Twitter, Facebook, & niche sites targeting typical users. The marketers pore over data, do A/B testing, and examine their excel sheets like a doctor looking over x-rays. Marketers are also now facing the challenge of “banner blindness.” Banner blindness is where you ignore the advertisement banners on an article or web page.