All Star - Blog

    Reward & Recognition Merchandise Outlook for 2020

    Posted by brian on 12.10.2019

    2020Outlook

    The Incentive Research Foundation (IRF) has completed their survey of incentive buyers, suppliers and professionals in the industry to provide their merchandise outlook for 2020. Some key points follow:

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    Topics: Brand Name Merchandise, merchandise rewards, Reward and Recognition Programs, Rewards Programs, tangible rewards

    Casinos: Build an Emotional Connection with your Players

    Posted by Ed Jr. on 09.07.2017

    “If you build it, they will come….”  Not so true today in the Casino industry. Casino operators are becoming more and more customer centric, investing heavily in customer loyalty programs in an effort to strengthen their relationship with players. Personalizing the experience will help to build an emotional connection with your players to keep them coming back and spending more.

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    Topics: Gaming, Non-cash Rewards, Blog, Customer experience, customer loyalty, Customer Loyalty Programs, customer relationships, emotional engagement, Holiday Gift Promotions, Holiday Shopping Event, incentives and rewards, loyalty and reward programs, merchandise rewards, positive gaming experience

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