All Star - Blog

    Company Culture & Employee Engagement: the Impact on the Customer Experience

    Posted by brian on 09.03.2019

    Customer Experience

    Employee engagement, company culture, customer experience: These three components can’t exist in a vacuum. A company with a strong culture has highly engaged employees, who therefore positively impact the customer experience. Where to start?

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    Topics: Customer experience, employee engagement, improve employee engagement

    The Cost of Employee Turnover

    Posted by brian on 08.06.2019

    Employee Turnover

    A recent survey of Chief Executive Officers finds that retaining talent is the #1 internal challenge and concern. CEOs must balance long-term goals and short-term results. Regardless of the demographics of the workforce, all employees want to know that their work has meaning and that they’re appreciated. Rewarding and recognizing employees for excellent performance is on every list of ways in which to retain employees. Employee turnover is disruptive and expensive. Here are some factors that contribute to the cost of employee turnover:

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    Topics: Employee Retention, employee engagement, improve employee engagement, Motivating Employees, Employee Turnover

    Want Higher Employee Engagement? Build a Culture of Recognition

    Posted by brian on 05.30.2019

    EmployeeRecognition

    Although employee engagement has been a priority for many organizations, only 32% of U.S. workers are engaged in their work, according to a Gallup study. Because companies with higher employee engagement outperform their competitors by over 200%, this is increasingly important. Earlier this month we discussed signs of a negative workplace. Here we’ll discuss how to build a culture of recognition that leads to higher employee engagement.

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    Topics: Employee Recognition, Employee Recognition Programs, improve employee engagement, Motivating Employees, Reward Employees

    Can you Hire an Engaged Workforce?

    Posted by brian on 05.08.2019

    Hiring Engaged Employees

    “Don’t try this at home!” How many times have we heard that directive? In most cases, it’s because although something may look easy, it’s probably because it’s being done by professionals. This is also true of employee engagement, recognition and incentive programs.

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    Topics: Engaged Employees, employee engagement, improve employee engagement, Incentive Programs, Motivating Employees

    5 Ways to Engage Employees

    Posted by brian on 04.16.2019

    5 Ways to Engage Employees

    According to Gallup, only about 20% of the global workforce is engaged in their work. Given the level of interest and attention to employee engagement in the last few years, that’s a disheartening figure. What’s the secret to engaging employees?

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    Topics: employee engagement, improve employee engagement, Motivating Employees

    Trump Should Operate with a Scalpel not a Chainsaw

    Posted by brian on 08.17.2017

    This article from the WSJ highlights what effect Trump-like deregulation may have; in this case stripping away regulations related to testing for sleep apnea among truckers and train engineers.  To most safety professionals such a move would be a step in the wrong direction and would make the world less safe.

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    Topics: Blog, improve employee engagement, safety, safety incentive programs, Safety Regulations

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