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    Casino Loyalty Programs:  The Case for Remote Redemption

    Posted by gary on 08.27.2020

    CASINO LOYALTY PROGRAMS:  THE CASE FOR REMOTE REDEMPTION

    As casinos around the country slowly re-open in their new Covid-19 incarnations, I am struck by how little communication there was between many casino operators and their guests during the pandemic. Yes, when most news is bad news, there isn’t much reason for communication and thus many chose silence. There was however one shining example of a casino whose patrons stayed engaged throughout the shutdown via there online rewards program. This large, first class Native Indian gaming operator stayed top of mind with their better players by keeping their remote redemption program active.

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    Topics: Player Loyalty, Player Loyalty Programs, Attract Players to Casino, Casino Rewards, Casino Traffic, covid-19, casino loyalty

    A 5th Casino In Massachusetts?

    Posted by gary on 01.14.2015

    WampanoagFor decades that Aquinnah tribe (Wampanoag Tribe of Gay Head)of Martha’s Vineyard has been trying to assert their rights to develop a casino on the island.  The appetite for gaming licenses seems to be waning with the granting of a license to MGM in Springfield, and a still contentious license to Wynn in Everett, with the 3rd resort casino license still to be determined in Southeastern, MA but being “held” for the Mashpee Wampanoags (no relation to the Aquinnah’s).  In addition, the slots only license was granted to Penn Gaming for the now under construction “racino” at the former Plainridge Racecourse harness Race Track. This case remains in U.S. District Court.  Stay tuned.

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    Topics: Gaming, Blog, Casino, Casino Rewards

    Foxwoods Set to Re-Open Rewards Store This Thursday

    Posted by heidi on 03.01.2013

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    Topics: Foxwoods Rewards, News, Casino Rewards, Rewards Program, Rewards Store

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